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Effective Date: 31 October 2025

King Facade International Limited (“KFI”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website located at www.kfi.co.nz.

By accessing or using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.

If you do not agree with this Policy, please discontinue use of our Website immediately.

1. INFORMATION WE COLLECT

We may collect the following types of information when you interact with our Website:

Information that identifies or relates to you as an individual, including but not limited to:

Name
Email address
Phone number
Company name and role
Mailing or billing address
Any information you provide through online forms, inquiries, or email correspondence

Information that does not directly identify you, such as:

Browser type and version
Device information (e.g., operating system, screen resolution)
IP address and geographic location (approximate)
Pages visited, time spent on the Website, and referring/exit pages
Cookies and similar technologies (see Section 5)

2. HOW WE COLLECT YOUR INFORMATION

We may use your information for the following purposes:

To respond to your inquiries or requests
To provide information about our products, services, or projects
To maintain and improve our Website’s performance and security
To analyse Website usage and enhance the user experience
To comply with legal obligations or respond to lawful requests from public authorities
To manage our business operations and communications effectively

We will only use your personal information in ways that are consistent with the purpose for which it was collected, or as otherwise permitted by law.

3. HOW WE DISCLOSE YOUR INFORMATION

KFI does not sell, rent, or trade personal information.
We may disclose your information in the following limited circumstances:

Service Providers: To trusted third-party vendors who assist in operating our Website, providing analytics, or delivering services on our behalf (e.g., web hosting, IT support).
Legal Compliance: Where disclosure is required by law, regulation, or court order, or to protect our rights, safety, or property.
Business Transactions: In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of that process, subject to confidentiality protections.

All third parties engaged by KFI are required to handle your information in accordance with applicable privacy laws and this Policy.

4. Data Storage and Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or alteration.
This includes the use of secure servers, restricted access controls, and data encryption where appropriate.

While we strive to protect your data, no method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to improve functionality and user experience.
Cookies help us analyse web traffic, remember preferences, and understand user behaviour.

You can choose to accept or decline cookies through your browser settings.
However, disabling cookies may limit some features or functionality of our Website.

6. Third-Party Links

Our Website may contain links to third-party websites for your convenience.
We are not responsible for the privacy practices, content, or security of such websites.
We encourage you to review the privacy policies of any external sites you visit.

7. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

Request access to the personal information we hold about you;
Request correction of inaccurate or incomplete information;
Withdraw consent for certain types of data processing (where applicable).

To exercise these rights, please contact us using the details provided below.
We may require verification of your identity before processing such requests.

8. Data Retention

We retain personal information only for as long as it is necessary to fulfil the purposes outlined in this Policy or as required by law.
When information is no longer needed, we will securely delete or anonymise it.

9. International Transfers

KFI operates in New Zealand.
If we engage third-party service providers located outside New Zealand, we will ensure that any transfer of personal information is conducted in accordance with applicable privacy laws and with appropriate safeguards in place.

10. Updates to This Privacy Policy

KFI may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Effective Date.”
Your continued use of the Website following the posting of changes constitutes your acceptance of the revised Policy.